Effective Date: 1 March 2025
At Lara Furniture UK, we take pride in the quality and craftsmanship of our modular furniture. We offer a 12-month manufacturer’s warranty to provide peace of mind and protect you against defects in materials and workmanship.
1. Warranty Coverage
Our 12-month warranty covers:
✅ Manufacturing defects in materials or workmanship.
✅ Structural integrity, including frames, joints, and mechanisms.
✅ Issues related to faulty hardware, such as hinges, handles, or sliding mechanisms.
2. What Is Not Covered
This warranty does not cover:
❌ Normal wear and tear, including fading, softening, or slight changes in material over time.
❌ Damage caused by misuse, neglect, accidents, or improper assembly.
❌ Water damage, stains, burns, or exposure to excessive heat or humidity.
❌ Damage from unauthorized modifications or repairs.
❌ Commercial or rental use—our furniture is designed for residential use only.
3. How to Make a Warranty Claim
If you experience an issue covered under this warranty, follow these steps:
1️⃣ Email us at warranty@larafurniture.uk with the subject: “Warranty Claim – [Order Number]”.
2️⃣ Include:
- Your proof of purchase (order confirmation or receipt).
- Photos/videos clearly showing the defect.
- A brief description of the issue.
3️⃣ Our team will assess your claim and contact you within 3-5 business days with the next steps.
4. Warranty Resolution Options
Depending on the nature of the defect, we may:
🔹 Repair the item (if possible).
🔹 Replace the affected part or product.
🔹 Offer a partial or full refund if repairs/replacements are not viable.
If a replacement is necessary, it will be sent at no additional cost.
5. Transferability & Limitations
- This warranty applies only to the original purchaser and cannot be transferred.
- The warranty starts from the date of delivery.
- Lara Furniture UK reserves the right to refuse claims if the issue falls outside the warranty conditions.
6. Contact Us for Warranty Support
📧 warranty@larafurniture.uk
📍 67 Fernhead Road, London, W3E9Y, United Kingdom
📞 +4407771155890